PRIVACY POLICY
Effective date: June 17, 2025
Silver Flight Group, LLC ("us", "we", "our") operates the CalorieCoach 칼로리코치 mobile application (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
IMPORTANT NOTICE REGARDING CONSENT
By using our Service, you provide explicit consent to the collection, use, and processing of your personal information as described in this Privacy Policy. For users under the age required by applicable law, verifiable parental consent is required before account creation and data collection. We comply with all applicable privacy laws including COPPA, GDPR, PIPA, and other local regulations.
INFORMATION COLLECTION AND USE
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may collect certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include:
- Name and email address (for account management)
- Profile information (age, gender, height, weight - for nutrition calculations)
- Device identifiers (for app functionality)
- Usage patterns and app interactions
Enhanced Protections: For users under the age required by applicable law, we implement additional security measures and parental oversight controls in compliance with relevant privacy regulations.
Subscription and Payment Data
- Subscription status and billing information (handled by Apple App Store or Google Play Store)
- Purchase history and transaction data
- Payment method information (processed by Apple/Google, not stored by us)
Usage Data
We collect information that your device sends whenever you use our Service ("Usage Data").
This Usage Data may include information such as:
- Your device's Internet Protocol address (IP address)
- Device type and operating system version
- App version and features used
- Time and duration of app usage
- Interaction events within the app
- Crash reports and error logs
- Country-level location (for analytics purposes only)
Food and Health Data
We collect food and health-related information including:
- Food photos uploaded for analysis
- AI-generated nutrition analysis results
- Manual food logging entries
- Health goals and preferences
- Weight and measurement tracking data
Chat and AI Coach Data (Premium Feature)
For users of our premium AI coaching features:
- Conversation history with AI health coach
- AI-generated meal plans and recommendations
- Document artifacts created by AI coach
- User feedback and ratings on AI responses
Legal Compliance: All data collection follows applicable privacy laws, with enhanced protections and parental controls implemented as required by jurisdiction and user age.
Analytics and Performance Data
We collect analytics data to understand how our Service is used, including:
- Feature usage statistics
- App performance metrics
- User engagement patterns
- Error reports and crash data
This data is collected through:
- Amplitude: User behavior analytics and event tracking
- Google Analytics: App usage statistics and demographics
- Sentry: Error monitoring and crash reporting
- Internal Analytics: App-specific usage patterns
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Examples of tracking technologies we use:
- Session Cookies: To operate our Service
- Preference Cookies: To remember your preferences and settings
- Security Cookies: For security purposes
- Analytics Cookies: To understand how you use our Service
You can instruct your browser to refuse all cookies, but this may affect some functionality of our Service.
PURPOSE OF DATA COLLECTION
| Data Type | Examples | Primary Purpose |
|---|---|---|
| Personal Data | Name, Email, Profile Info | Account management, personalization |
| Subscription Data | Payment status, billing history | Service provision, billing support |
| Usage Data | Device info, IP address, usage patterns | Service improvement, analytics |
| Food & Health Data | Photos, nutrition analysis, goals | AI analysis, health coaching |
| Chat Data | Conversations, AI responses | Premium coaching features |
| Analytics Data | Aggregated usage, crash reports | App improvement, bug fixes |
Note: Enhanced privacy protections and parental oversight are applied as required by applicable law based on user age and jurisdiction.
USE OF DATA
Silver Flight Group, LLC uses the collected data for various purposes:
- To provide and maintain the Service
- To provide personalized nutrition analysis and AI health coaching
- To send service notifications and updates (with appropriate consent)
- To provide customer support
- To monitor and improve app performance
- To detect, prevent and address technical issues
- To ensure security and prevent fraud
- To develop new features and improvements
Privacy Protections: We implement enhanced security measures and do not use personal data for marketing or advertising purposes. For users requiring parental consent under applicable law, we provide additional protections and parental oversight controls.
DATA RETENTION
- Account Data: Retained while account is active and for up to 3 years after account deletion
- Food Photos: Retained for AI model improvement with anonymization applied as required by law
- Nutrition Data: Retained while account is active and for up to 3 years after deletion
- Chat History: Retained during active subscription plus 30 days after cancellation
- Document Artifacts: Retained during active subscription plus 30 days after cancellation
- Usage Analytics: Retained for up to 2 years in anonymized form
Legal Compliance: Data retention periods are adjusted as required by applicable privacy laws, with shorter retention periods and enhanced protection measures applied where mandated by law based on user age or jurisdiction.
Automatic Deletion:
- Accounts are automatically reviewed and excess data deleted according to legal requirements
- Users or parents/guardians (as applicable) can request immediate deletion of data at any time
CONTACT US
General Privacy Questions:
Silver Flight Group, LLC
2041 East St Suite 1096
Concord, CA 94520
United States
Email: support@silverflightgroup.com
Phone: +1 (408) 883-9011
Children's Privacy Questions:
Email: support@silverflightgroup.com
Subject Line: "Children's Privacy - [Child's App Username]"
Korean Users:
Korean-language privacy support is available through our in-app contact system or email support@silverflightgroup.com
Data Protection Officer:
For data protection inquiries, contact our Data Protection Officer at support@silverflightgroup.com
This Privacy Policy is effective as of June 17, 2025 and supersedes all previous versions.